Bluefield, W. Va. (WVVA) - Help4WV is celebrating its five year anniversary this month. The organization serves as an addiction and mental health help line for the state of West Virginia.
The company has continued to grow every year, but the five year milestone came when the company hit its peak. Since the COVID-19 pandemic hit, the line has seen a spike in calls. Help4WV hit its record high for calls in a single month in September.
The company's outreach coordinator said things such as a pandemic can drive people to use substances as an escape or way of dealing with the stress.
"We know that a lot of people are struggling right now with their emotional well-being," Jeremy Smith, the outreach coordinator, said. "There may be some people out there that are turning to substance use just to get through the stress. What we want people to know is that we should be the first place that they look for help."
Help4WV is adding to its array of services. The company recently received a federal grant to launch West Virginia's first emotional strength line, called Help304.